Diagnose and prioritise.
Evidence, ranked findings and an implementation plan for your team or mine. Best when the constraint or scope is not yet clear.
I help ecommerce brands and agencies improve lifecycle email, organic search and CRM operations. Each engagement starts with evidence, includes hands-on implementation where appropriate and ends with work your team can verify and continue.
Independent consultant · Eleven years in marketing · US-hours overlap · White-label friendly
These are separate specialist service lines with their own search intent, methods and deliverables. Start with the problem you can see; if the evidence points elsewhere, I will tell you before proposing work.
Account audits, customer journeys, flow strategy and implementation, campaigns, segmentation, deliverability and reporting for ecommerce brands.
Explore Klaviyo services →02Organic discoveryTechnical diagnosis, indexation, catalogue architecture, collection and product optimization, internal links and commercial content strategy.
Explore ecommerce SEO services →03CRM operationsPortal audits, CRM implementation, onboarding, lifecycle stages, pipelines, automation, data governance, dashboards and training.
Explore HubSpot consulting →The right engagement transfers a defined decision or outcome, not an endless list of marketing activities.
The engagement model follows the problem and the evidence. No retainer is prescribed before the work is understood.
Evidence, ranked findings and an implementation plan for your team or mine. Best when the constraint or scope is not yet clear.
A build, cleanup, migration or reporting project with responsibilities, QA, acceptance checks and handover agreed in advance.
Management, testing and reporting after the foundation is dependable enough to improve deliberately.
Direct, documented implementation under your agency relationship, without unnecessary contact with the end client.
Share the account, site or process, the commercial objective and what has already been attempted.
Separate the highest-value problem from visible symptoms and low-priority noise.
Agree scope, ownership and acceptance checks before changing the system.
Test the result, document decisions and state what the available evidence does and does not prove.
I will tell you what I would inspect first, which service line fits and when another specialist would be the better choice.
Clear expectations make the work faster and easier to judge.
I specialise in three connected operating systems: Klaviyo lifecycle email, ecommerce SEO and HubSpot CRM operations. I diagnose and implement within those areas rather than selling a broad full-service marketing package.
Start with an audit when the constraint or priority is unclear. A project is appropriate when the outcome and dependencies are already understood. If a focused diagnostic can establish the scope quickly, I will not inflate it into a larger discovery engagement.
Yes, when the system needs an ongoing operating rhythm such as campaigns, testing, optimization and reporting. Foundational cleanup and defined builds are usually better scoped as projects first.
Fees follow the complexity, evidence required, implementation responsibility, stakeholders and duration. After reviewing the current system and objective, I provide a written scope with deliverables, exclusions, ownership and price.
Yes. I can own a defined workstream, collaborate with internal marketers and developers or provide white-label delivery under an agency relationship.
The first conversation normally requires only the site or a guided view of the account. Once confidentiality and scope are agreed, access is limited to the platforms and permissions needed for the work. Credentials should be shared through proper user access, not by sending passwords.
No responsible consultant can guarantee outcomes controlled by customers, algorithms, competitors and platform measurement. I define the intervention, assumptions, acceptance checks and reporting so the work can be evaluated honestly.
Yes, when the systems share a clear commercial objective and dependencies. They remain separate workstreams with their own priorities and measures so one broad scope does not hide what is actually being delivered.
Thirty minutes, no deck, no pitch. If it is not a fit I will say so on the call rather than after the invoice.